When we first started building, the mission was simple:
Fix what’s broken in business workflows — starting with finance.
We weren’t chasing buzzwords.
We were chasing lost receipts, overdue claims, and the countless hours wasted on manual paperwork.
Today, our platform powers:
- Document ingestion via email
- Invoice and claims capture
- Auto-categorization
- Export-ready integration with accounting software
- Audit trails, tags, approvals, and dashboards
- AI-assisted compliance and reporting
This isn’t theory — it’s running live across solopreneurs, SMEs, and growing teams.
But Finance Was Just the First Use Case
The deeper we built, the more we saw a pattern:
The same workflow pain exists in every department — just wearing different labels.
Finance. HR. Procurement. IT.
So now, we’re expanding — and we’ve started with IT Asset Management (ITAM).
Why ITAM? Why Now?
Because managing IT assets in large enterprises is still a spreadsheet mess:
- Purchase orders and warranties live in emails
- Renewal reminders are in someone’s calendar
- Asset lifecycles are unclear
- Service contracts are underutilized — or forgotten
We saw an opportunity to bring the same document-first, agentic automation to IT operations.
And we’re proud to share that we’re currently running a proof of concept (POC) with one of the largest systems integrators in Singapore — tackling ITAM workflows across high-volume environments.
The Bigger Vision: AI Workflows for Every Back Office
What we’re building isn’t just a product.
It’s a modular automation infrastructure — adaptable across departments:
- Email-to-record AI agents
- Document-native context extraction
- Escalation and approval logic
- Interfaces built for normal users, not power admins
ITAM is next.
But we’re already scoping use cases in:
- Procurement & contract monitoring
- Insurance & warranty claims
- HR onboarding document flow
- ESG and sustainability tracking
- Customer lifecycle & renewal triggers
Built From Pain. Designed With Purpose.
This isn’t whiteboard fantasy.
We started by solving our own workflow chaos — and it turns out, a lot of companies share the same frustration.
That’s our edge.
We don’t guess. We build from lived reality.
So yes — we’ve earned some wins in finance.
And now we’re scaling that capability into IT, procurement, and beyond.
We’re excited.
We’re focused.
And we’re just getting started.
— Lim Teng Yeow
Founder, ASSIST.biz
